Our Terms

This page (together with the documents referred to on it) tells you the terms of use on which you are subject to when undergoing CBT training of making use of our website GetMyCBT.com (our site), whether as a guest or a registered user.

Please read these terms of use carefully.  By using Get My CBT and ‘Our site’, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using Get My CBT.

GetMyCBT™ is a site operated by Get My CBT Ltd (“We”), Get My CBT Hatfield Ltd and Get My CBT Chingford Ltd. We are registered in England and Wales under company 08472135, 10260743, 10424922 and have our registered office at Kingsnorth House, Blenheim Way, Birmingham, B44 8LS.

We are a limited company.  We are registered as a data controller in the Data Protection Register as required by the Data Protection Act 1998.

Access to our site (or any part of it) is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our Get My CBT, you must comply with the provisions of our Acceptable Use Policy. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.


We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Such intellectual property rights include (without limitation) copyrights database rights, registered designs, unregistered design rights, registered trade marks, passing-off rights or rights protected under unfair competition laws. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text, without our consent.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.  If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.


We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.


The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, any associated companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

We process information about you in accordance with our Privacy Policy By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

We provide CBT (Compulsory Basic Training) for motorcycles, mopeds and scooters as well as information online.

Whenever you make use of a feature that allows you to upload material to our site you must comply with the content standards set out in our Acceptable Use Policy You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.


You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of material on our site other than that set out above, please address your request to info@getmycbt.com.


Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.


The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

YOUR CONCERNS – Customer Services

If you have any concerns about material which appears on our site, please contact info@getmycbt.com

Thank you for visiting our site.


Calls to the contact centres may be recorded for training and monitoring purposes.




The contract for riding tuition is solely between you and GetMyCBT (your ‘Instructor’) also known as Get My CBT Limited, Get My CBT Hatfield Ltd or Get My CBT Chingford Ltd.


You can pay course fees in advance via one of the following methods:

  • Full payment by credit or debit card online at www.getmycbt.com
  • Full payment by credit or debit card by calling Get My CBT on 0844 664 6034

We do not accept cash on site. All bookings must be made online via GetMyCBT.com or over the phone.  You agree that any money which is paid in advance by you or on your behalf for any course or training in the future will be paid to Get My CBT.  This includes but is not limited to our CBT (Compulsory Basic Training) courses, CBT +, Moped to Gears, A1, A2, DAS and Peace of Mind Policy. 

You are only permitted to pay for training, vouchers or course add-ons via the methods outlined above. You may not pay for any training via any other method.  Neither Get My CBT or your instructor accept any liability for monies paid for by any other method than those outlined above.

DELIVERY – Redeeming your prepaid course

You will be sent a confirmation following any booking/reservation made with GetMyCBT by email.  This will confirm the amount paid and any balance owed. We do however recommend you bring a printed copy of your booking receipt with you on the day of your course.

Should you have paid for a CBT course without scheduling a day in which to train, you must call and book your appointment within six months of the date of your original payment. You will not be entitled to a refund after the expiry of this period. At any point during this six month period, if you don’t wish to redeem the prepaid CBT you are entitled to a refund equal to the value of any prepaid tuition not taken (exceptions may apply on specific offers, see individual offer Terms and Conditions for details).

To successfully take your course you must:

  • Have your driving licence
    We only accept a valid photocard licence or old paper licence accompanied by a valid photo id – we request that this be a valid passport.  EU licence holders must bring the EU licence plus a D91 authorisation letter from the DVLA. All documents must be original, photo copies are not permitted. International licences are not permitted.
  • Have any corrective lenses required for driving.
  • Wear suitable clothing.
    We recommend you wear sturdy shoes, boots or leather trainers.  We provide safety clothing including helmet, safety jacket, gloves, and waterproofs if required however you may wear your own equipment – helmets must meet ECE 22.05 or BS6658. If you are a follower of Sikh religion are not required by law to wear a helmet however many of our Sikh customers choose to wear a head scarf/bandana under a helmet.  If you are taking a full test with the DSA you will need to be wearing suitable clothing and footwear otherwise they will not conduct the test and you would loose the test fee. Please check with us if your unsure.
  • Be able to communicate and understand English clearly.
    If you are unable to you will need to arrange for an interpreter to be present to allow us to take you out on the road safely as part of the final element of the CBT.  You will need to notify us of this prior to booking your course so that we can arrange this with you. to do so you must contact us before so we can make provisions for this.

Furthermore, you must notify your Instructor of any matters existing at any time that may affect your ability or entitlement to have Riding tuition, for example, but not limited to, any lack, or loss, of a valid provisional Riding licence.

Transferring a prepaid CBT course

You cannot sell or transfer tuition which has been purchased in your name to any other person without consent.

Redeeming a Peace of Mind Policy

‘Peace of Mind Policy’s’ (POMP) must be purchased before the course date and are non-refundable if not used.

A ‘POMP’ entitles you to another days training only if you fail to complete your CBT successfully; this means that if you do not meet the required standard for any one module of the course as decided by Get My CBT you will be entitled to return on a day to complete another CBT.

A POMP entitles you to one additional CBT course based on the above terms.

You may be asked to return on a day with other students. Get My CBT reserve the right to reschedule training on a day where there are less than 3 students in attendance.

A ‘Peace of Mind Policy’ (POMP) does not qualify you for a second days training if you fail to attend the course or miss the course.

To redeem a POMP you are required to call us. Contact details found here.


To cancel a booking we require 72 hours notice. Failure to comply with this will result in a loss of course fees and you will be required to rebook.

No refunds will be given if:

  • You fail to attend a course.
  • You arrive late and the course has started.
  • You arrive without a valid licence, the correct clothing, are unable to perform the eyesight check successfully.
  • You fail to successfully complete a course.
  • During a full licence course you switch between course categories. For example from DAS or A2 to A1 125cc licence training.
  • We have booked on your behalf a MOD1 or MOD 2 test. Please note that the DSA will not under any circumstance refund test fees.
  • There is any inappropriate behaviour displayed by the client whilst taking part in any training course and the course is stopped as a result.
  • The client is suspected of being under the influence of alcohol or illegal substances and the course is terminated as a result.

Weather conditions or Instructor illness
In the event of adverse weather conditions such as ice, snow, fog or high winds we do reserve the right to cancel the course should we feel it be unsafe to continue.  In this instance or one of instructor illness we will offer the nearest alternative dates without charge. Please note, if you are undertaking a full licence course you may loose a Mod 1 or Mod 2 test fee if there was insufficient time (5 days) to cancel these appointments.

DSA tests

We will book your Module 1 & 2 test appointments on your behalf however please note that if you fail a Mod 1 test, the test is not conducted by the DVSA due to the weather, you forget to take your documents or for any other reason you will not be able take your MOD 2 Test.  In the event of this happening you would need to pay another Mod 1 test fee and pay for futher bike hire; additionally you would loose the Mod 2 test fee if less than 5 days notice is given. It is for this reason we suggest that you leave at least a week between Mod 1 and Mod 2 tests.
For security reasons, if any refund  is eligible, this will be made back to the card from which the original payment was taken. If for any reason those card details have become invalid, before any refund is made, Get My CBT reserve the right to verify the identity of the person requesting the refund, and seek verification of the validity of any alternative card or bank account details provided.


Clients in control of motorcycles or scooters will take full responsibility of any violations regarding to road traffic laws caused by them riding on the public highway. Relevant details will be passed to the appropriate authorities as and when requested.


Should an instructor, member of staff or any third party be subject to violence, physical or verbal assault or threatening behaviour the course can be terminated.  Additionally if a customer shows an unsuitable or aggressive attitude, or is driving our vehicles dangerously or taking risks that could endanger themselves or others the training would also be terminated. In these events all fees would be forfeited and the suitable authorities may be contacted.

Get My CBT reserve the right to refuse training to any person and/or transfer said person to a more suitable course should it become necessary.


  • Riding lessons are only available to those who hold a valid UK provisional Riding licence.
  • Your instructor reserves the right to refuse to provide you with tuition or to cancel any lessons you have booked, if you fail to provide him / her with the appropriate licence prior to your first lesson.
  • Get My CBT do not guarantee a specific instructor, vehicle, or lesson time will be available.
  • Always keep the voucher in a safe place as it cannot be re-issued if lost or damaged.
  • The voucher is valid until the date shown and must be redeemed by that date.
  • The voucher has no cash value.
  • The voucher is non-refundable.
  • Gift vouchers are subject to availability and instructor coverage in your area.
  • Gift vouchers are for the individual named on the voucher and are not transferable.

The voucher promoter is: Get My CBT, Kingsnorth House, Blenheim Way, Birmingham, B44 8LS


Your instructor and Get My CBT Limited are not liable to you for any loss or damage caused where, and to the extent that:

  • There is no breach of a legal duty owed to you by the relevant person or body
  • Such loss or damage is not a reasonably foreseeable result of such a breach
  • Any such loss or damage, or increase in the same, results from any breach or omission by you
  • Any such loss or damage results from circumstances or matters outside of the reasonable control of the relevant person or body

Your instructor and Get My CBT Limited shall not, in any event, be liable for losses relating to any business interests you may have including, without limitation, lost profits, loss of opportunity or business or business interruption.

Nothing in these terms and conditions will affect any statutory rights you may have as a consumer.


These Terms and Conditions are governed by the laws of England and Wales.